Please read these terms carefully before using our platform. By registering and playing at fa55, you agree to be bound by these terms and conditions.
Last Updated: January 2026These Terms and Conditions constitute a legally binding agreement between you and fa55. By creating an account, making deposits, placing bets, or using any services provided by fa55, you acknowledge that you have read, understood, and agree to comply with all terms outlined in this document.
If you do not agree with any part of these terms, you must not use our services. We reserve the right to modify these terms at any time, and continued use of the platform after changes are posted constitutes acceptance of the updated terms.
In these Terms and Conditions, unless the context requires otherwise:
To use fa55 services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age. fa55 strictly enforces this age restriction to comply with Indonesian regulations and international responsible gaming standards. We require valid Indonesian National ID (KTP) verification during the registration process to confirm your age. Any individual found to be under 21 years of age will have their account immediately closed, and all funds will be forfeited.
You must be a resident of Indonesia or legally present in Indonesia at the time of accessing fa55 services. You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. You are responsible for ensuring that your use of fa55 services complies with all applicable local laws and regulations.
You are permitted to hold only one account with fa55. Creating multiple accounts (commonly referred to as "multi-accounting") is strictly prohibited and will result in closure of all related accounts and forfeiture of funds. If you have previously self-excluded or had an account closed by fa55, you may not register a new account without our explicit written permission.
The following individuals are prohibited from using fa55 services:
To register with fa55, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and phone number. All information must match your government-issued identification documents. Providing false or misleading information is grounds for immediate account closure and forfeiture of funds.
fa55 requires all players to complete Know Your Customer (KYC) verification before processing withdrawals. You must submit clear copies of your Indonesian National ID (KTP), proof of address dated within the last three months, and a selfie holding your ID. Verification typically takes 1-24 hours. Failure to complete KYC verification will result in withdrawal restrictions.
You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username, password, or account access with any third party. You must immediately notify fa55 customer support if you suspect unauthorized access to your account. fa55 is not liable for any losses resulting from unauthorized account access due to your failure to maintain security.
You must notify fa55 immediately of any changes to your personal information, including address, phone number, or email. Failure to maintain current information may result in delays processing withdrawals or communications regarding your account.
fa55 accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and BSI, as well as e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amounts vary by payment method, typically starting at Rp 50,000 for bank transfers and Rp 25,000 for e-wallets. Maximum deposit limits may apply based on your payment provider and account verification level.
Most deposits are processed instantly or within 2-5 minutes. In rare cases, technical issues or banking system delays may extend processing times up to 24 hours. If your deposit does not appear in your account within this timeframe, contact customer support with your transaction reference number.
Withdrawals are processed to the same payment method used for deposits whenever possible. You must complete KYC verification before requesting your first withdrawal. Minimum withdrawal amounts typically start at Rp 100,000. Withdrawal requests are reviewed for security and processed within 15 minutes to 1 hour during Indonesian banking hours (Monday-Friday, 9 AM - 4 PM WIB). Weekend and holiday withdrawals may take 1-24 hours depending on bank processing schedules.
fa55 reserves the right to request additional verification documents before processing large withdrawals or withdrawals from accounts showing unusual activity patterns. Bonus funds must meet wagering requirements before becoming eligible for withdrawal. You may not withdraw funds that are currently subject to active bonus terms or pending bet settlements.
All deposits must originate from a bank account or payment method registered in your own name. Third-party payments, including deposits from friends, family members, or business partners, are strictly prohibited. Violations will result in account closure and fund forfeiture.
fa55 does not charge fees for deposits or withdrawals above minimum thresholds (typically Rp 500,000). However, your bank or payment provider may impose their own fees, which are beyond fa55's control. You are responsible for any fees charged by your financial institution.
fa55 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback programs, free bets, and loyalty rewards. Each bonus has specific terms and conditions including eligibility requirements, minimum deposit amounts, wagering requirements, game restrictions, and validity periods. You must read and understand the specific terms for each bonus before claiming it.
Most bonuses are subject to wagering requirements, meaning you must bet a specified multiple of the bonus amount before bonus funds convert to withdrawable cash. For example, a Rp 1,000,000 bonus with 30x wagering requires Rp 30,000,000 in total bets. Wagering requirements must be completed within the bonus validity period or remaining bonus funds and associated winnings will be forfeited.
Different games contribute different percentages toward meeting wagering requirements. Typically, slots contribute 100%, live casino games contribute 10-20%, and sports bets must meet minimum odds requirements (usually 1.50 or higher) to count. Full contribution rates are specified in each bonus's terms.
fa55 reserves the right to cancel bonuses and close accounts if we detect bonus abuse, including but not limited to creating multiple accounts to claim bonuses repeatedly, coordinated betting patterns, low-risk betting strategies designed solely to clear wagering requirements, or any other behavior inconsistent with recreational gaming. All decisions regarding bonus abuse are final.
While clearing bonus wagering requirements, maximum bet limits typically apply (often Rp 50,000 per bet/spin/hand). Exceeding the maximum bet limit while bonus funds are active may void the bonus and associated winnings.
fa55 reserves the right to refuse or limit any bet at our discretion. Bets are not confirmed until you receive on-screen confirmation. If a bet is placed but not confirmed due to technical errors, it is void. You are responsible for ensuring your bets are placed correctly before confirmation.
All sports bets are settled according to official results from the governing sports body or league. If a match or event is postponed, bets typically remain valid for 48 hours unless otherwise specified in the sport-specific rules. If a match is abandoned or canceled, bets may be void or settled according to the stage of completion, depending on the sport and specific circumstances.
Live casino games are conducted by professional dealers and streamed in real-time. Game results are determined by physical equipment (cards, roulette wheels, dice) and are final. If technical disconnections occur during a game round, the round continues to completion and your bet stands according to the game's disconnection policy.
All slot games and Random Number Generator (RNG) games use certified random number generation algorithms that are regularly audited by independent testing agencies. Return to Player (RTP) percentages are displayed in each game's information section. Game results are final and cannot be contested unless a proven technical malfunction occurred.
If a manifest error occurs (obvious mistake in odds, payouts, game results, or other game parameters), fa55 reserves the right to void affected bets and correct the error. Players will be notified of voided bets and funds will be returned to their account balance.
fa55 strictly enforces the 21+ age requirement. We employ industry-standard age verification procedures during registration and KYC. If we discover an underage player has accessed our services, the account will be immediately closed and all funds forfeited.
fa55 provides tools to help you manage your gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options. You can set limits through your account settings or by contacting customer support. Self-exclusion periods can be set for 24 hours, 7 days, 30 days, 6 months, or permanently. During self-exclusion, you will not be able to access your account or place bets.
If you feel gambling is negatively affecting your life, we encourage you to seek help. Resources are available through our Responsible Gaming page. You can also contact customer support to request self-exclusion or account closure at any time, no questions asked.
fa55 strives to provide uninterrupted service but does not guarantee that the platform will be available at all times. We are not liable for service interruptions caused by internet connectivity issues, server maintenance, technical failures, or circumstances beyond our reasonable control. Scheduled maintenance will be announced in advance when possible.
While we make reasonable efforts to ensure accuracy, fa55 is not responsible for errors in game descriptions, odds, statistics, or other information displayed on the platform. Players are responsible for verifying information before placing bets.
fa55's total liability to you for any claim arising from or related to these terms or your use of our services is limited to the amount in your account balance at the time the claim arose, or Rp 10,000,000, whichever is lower. We are not liable for any indirect, incidental, consequential, or punitive damages.
If you have any disputes or complaints regarding fa55 services, you must first contact our customer support team via live chat, email, or WhatsApp. We commit to investigating all complaints thoroughly and responding within 48 hours.
If your issue is not resolved to your satisfaction through customer support, you may submit a formal written complaint to [email protected] including your account details, transaction references, and a detailed description of the issue. We will review formal complaints and provide a final decision within 10 business days.
All decisions made by fa55 management regarding disputes, bonus abuse, account closure, or terms interpretation are final and binding. By using our services, you agree to accept fa55's final decision on all matters.
fa55 may suspend or terminate your account immediately without prior notice if you:
Upon account termination, all pending bets will be settled according to their terms, but you will not be able to place new bets or claim bonuses. If termination is due to your breach of terms, fa55 reserves the right to forfeit your account balance. If termination is not due to your fault, your remaining balance will be returned to you after deducting any applicable fees or charges.
You may request account closure at any time by contacting customer support. Before closing your account, you must withdraw all remaining funds (subject to any pending wagering requirements). Once closed, you may not re-open the account without our written permission.
These Terms and Conditions are governed by and construed in accordance with international gaming industry standards and the laws of the jurisdiction in which fa55 is licensed. fa55 operates as an offshore international platform. While we serve Indonesian players, Indonesian law may not apply to disputes between you and fa55. By using our services, you acknowledge and accept this jurisdictional framework.
Players are responsible for understanding and complying with their local laws regarding online gaming. If online gaming is prohibited in your jurisdiction, you must not use fa55 services.
If you have any questions regarding these Terms and Conditions or need assistance with any aspect of your fa55 account, please contact our customer support team:
Our customer support team speaks fluent Indonesian and English and is trained to assist with registration, deposits, withdrawals, bonuses, technical issues, and responsible gaming concerns.
fa55 reserves the right to modify, update, or replace these Terms and Conditions at any time. Material changes will be announced through the website, email notification to registered players, or both. Your continued use of fa55 services after changes are posted constitutes acceptance of the revised terms.
We recommend reviewing these Terms and Conditions periodically to stay informed of any updates. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
You must be 21 years or older to use fa55. We verify age through KYC documentation. Underage accounts are immediately closed with funds forfeited.
Each player is permitted only one fa55 account. Creating multiple accounts is strictly prohibited and results in closure of all related accounts.
You are responsible for maintaining the confidentiality of your login credentials. Never share your password with anyone.
You must complete identity verification (KYC) before processing withdrawals. Submit your KTP, proof of address, and selfie with ID.
All bonuses have specific wagering requirements, game restrictions, and validity periods. Read bonus terms carefully before claiming.
Fraudulent activity, bonus abuse, or violation of terms results in account closure and fund forfeiture. Play fairly and responsibly.
If you need clarification on any aspect of these Terms and Conditions, our FAQ page covers common questions, or you can contact our support team directly.
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